Last updated: October 17th, 2025

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This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

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We use Your data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

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Interpretation and Definitions

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Interpretation

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions

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For this Privacy Policy:

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• Account means a unique account created for You to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to VBCG LTD., 7465 Branch Rd, Medina, OH 44256.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to Ohio, United States

• Device means any hardware capable of accessing the Service, such as a computer, a cell phone, or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website and our SaaS products, including Auto-Builder and Ana.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to VBCG, accessible from https://www.vb-cg.com/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Collecting and Using Your Personal Data

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Types of Data Collected

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Personal Data

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While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

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• Email address

• First name and last name

• Usage Data

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Usage Data

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Usage Data is collected automatically when using the Service.

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Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

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When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

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We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

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For both Auto-Builder and Ana, VBCG collects minimal operational data, including information about the browser, the timestamp of the query, and email. This data is stored securely in VBCG’s database and is retained solely to support user operations, security, and service improvement.

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Data Collection for Auto-Builder and Ana

 

While Auto-Builder may require Anaplan credentials, which are encrypted using Fernet Symmetric Cryptography and inaccessible to our team, Ana requires only an email address and password chosen by the user for account creation. No additional credentials or personally identifiable information are collected or stored for Ana’s usage.

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Handling of Anaplan Credentials

Our Service may require the use of your Anaplan credentials to perform automation tasks on the Anaplan platform. The Company is committed to ensuring the security and privacy of these Anaplan credentials. All Anaplan login details are encrypted through the use of the Fernet Symmetric Cryptography to guarantee their security. These Anaplan credentials remain securely encrypted and are used solely for their intended purpose within the automation processes; they are never accessible to our team, and we cannot access or retrieve them at any point. 

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When using Ana, no additional information is required beyond an email and password. VBCG does not sell or share Personal Data and does not permit third-party providers to train their models on identifiable Customer Personal Data for their own purposes. Approved providers (e.g., OpenAI, etc.) act as our subprocessors and process data solely to deliver the service under our instructions and contracts.

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Prompts and responses may be processed by approved subprocessors’ infrastructure solely to provide Ana. These subprocessors are bound by confidentiality, security, and purpose-limitation obligations; they are prohibited from training their models on identifiable Customer Personal Data for their own use. Administrators can request subprocessor details or object on reasonable grounds by contacting contact@vb-cg.com.​​

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Customer Responsibility. You are solely responsible for ensuring that your use of Anaplan (and any other third-party platform) via our Service complies with the applicable terms, policies, and contracts of those third parties. VBCG does not review or monitor your third-party agreements and has no liability for your non-compliance with them.

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Model Improvement & De-Identified Data

 

We use de-identified operational data (e.g., telemetry and statistical aggregates) to operate, secure, and improve our services. By default, we also use identifiable Customer Personal Data to improve VBCG models; administrators may disable this at the account, workspace, or region level (or by emailing contact@vb-cg.com). Disabling is prospective and does not require deletion of previously derived de-identified artifacts. Admins may disable identifiable data model-improvement at the account/workspace or region level (or by emailing contact@vb-cg.com). Disabling is prospective and does not require deletion of previously derived de-identified artifacts. We do not sell or share Personal Data.

Tracking Technologies and Cookies

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We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

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• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse cookies, our Service may use Cookies.

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

 

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. 

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We use both Session and Persistent Cookies for the purposes set out below:

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• Necessary / Essential Cookies
  Type: Session Cookies
  Administered by: Us
  Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

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• Cookies Policy / Notice Acceptance Cookies
  Type: Persistent Cookies
  Administered by: Us
  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

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• Functionality Cookies
  Type: Persistent Cookies
  Administered by: Us
  Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

 

We do not respond to Do Not Track (DNT) signals. Some third-party services may respond to such signals; please consult their policies.

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You can manage your cookie preferences by adjusting your browser settings or using any cookie consent banner we provide. Please note that disabling certain cookies may impact the functionality of the Service.

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​Use of Your Personal Data

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The Company may use Personal Data for the following purposes:

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• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• You may opt out of receiving marketing communications by clicking the ‘unsubscribe’ link in emails or by contacting contact@vb-cg.com.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

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California Notice of Financial Incentive

 

We may offer discounted pricing (the “Training Rate”) when identifiable data model-improvement is enabled. If disabled, standard (“Non-Training”) rates apply. Categories of personal information potentially involved include prompts, outputs, and telemetry. The incentive’s value reasonably relates to our costs and benefits from improving our models and is reflected in the discount from the Non-Training Rate. You may opt out or withdraw at any time—without retaliation—by disabling model-improvement (or emailing contact@vb-cg.com). Any pricing changes take effect as described in your order.
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Legal Bases for Processing Your Personal Data

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If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction that requires it, we rely on the following legal bases to process your Personal Data:

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• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

• Contractual necessity: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

• Legal obligation: Where the processing is necessary for compliance with a legal obligation.

• Legitimate interests: Where the processing is necessary for our legitimate business interests (e.g., to improve our services, prevent fraud), provided those interests are not overridden by your data protection rights.

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​We do not sell or share Personal Data (as “sell”/“share” are defined under the CPRA), and any disclosures to third parties are limited to service provision under contract.

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We may share Your personal information in the following situations:

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• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

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Role of the Parties & Subprocessors

 

For Customer Personal Data, the customer is the controller/business and VBCG is the processor/service provider. Where a customer enables identifiable data model-improvement, VBCG acts as an independent controller only for that limited purpose. We engage vetted subprocessors under written terms requiring confidentiality, security, and purpose limitation; a current list is available on request. We will provide notice of material subprocessor changes and consider reasonable objections. Third-party model providers are prohibited from training on identifiable Customer Personal Data for their own purposes.
 

Retention of Your Personal Data

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The Company will retain Your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including providing the Service, complying with our legal obligations, resolving disputes, and enforcing our agreements and policies.

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Upon termination or deletion, we will delete or anonymize Customer Personal Data from active systems within 30 days and from backups within 90 days, unless a longer period is required by law or necessary to establish, exercise, or defend legal claims. Previously derived de-identified artifacts may be retained, as they no longer constitute Personal Data.
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Usage Data—such as logs, timestamps, and performance metrics—is generally retained for up to 12 months for internal analytics, security monitoring, and service improvement. This data may be retained longer only when required by law or for legitimate business needs, such as fraud prevention or system integrity.

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After the applicable retention periods, we will either delete your Personal Data or anonymize it so it can no longer be associated with you.

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Transfer of Your Personal Data

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Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

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Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

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The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

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For users located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that appropriate safeguards are in place to protect your Personal Data when it is transferred outside of your jurisdiction. These safeguards may include the European Commission’s Standard Contractual Clauses or similar transfer mechanisms recognized by relevant authorities. Where applicable, we rely on the EU Standard Contractual Clauses (and UK/Swiss equivalents) or other recognized safeguards for cross-border transfers.

Your Data Protection Rights

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Depending on your location and applicable laws, you may have the following rights regarding your Personal Data:

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• Right to access – You have the right to request copies of your personal data.

• Right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.

• Right to erasure – You can request the deletion of your personal data under certain conditions.

• Right to restrict processing – You have the right to request that we restrict the processing of your personal data in certain cases.

• Right to object to processing – You have the right to object to our processing of your personal data when done on the basis of legitimate interests.

• Right to data portability – You may request that we transfer your data to another organization or directly to you, in a structured, commonly used, and machine-readable format.

• Right to withdraw consent – Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

 

To exercise any of these rights, please contact us at contact@vb-cg.com. We may ask you to verify your identity before responding to such requests.

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Delete Your Personal Data

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You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

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You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

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Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

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Disclosure of Your Personal Data

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Business Transactions

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If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

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Law enforcement

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Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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Other legal requirements

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The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

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• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

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Security of Your Personal Data

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The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. If we become aware of a personal data breach affecting your Personal Data, we will notify you without undue delay and, where required, within 72 hours of becoming aware.

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Children's Privacy

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Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

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If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

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Links to Other Websites

 

Third-Party Platforms (e.g., Anaplan)

Our Service may interact with third-party platforms you select (such as Anaplan). Your use of those platforms remains subject to their own terms, policies, and contracts, which we do not control. You are solely responsible for obtaining all necessary rights and authorizations to use those platforms with our Service and for any resulting actions or data flows. We are not affiliated with, endorsed by, or responsible for those platforms’ availability, security, terms, or enforcement decisions.

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Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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Changes to this Privacy Policy

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We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

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We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

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You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us

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If you have any questions about this Privacy Policy, You can contact us:

• By email: contact@vb-cg.com